Privacy Policy for Ansungjae Art & Collectibles Ltd.
Ansungjae Art & Collectibles Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our online platform. This policy applies to all information collected through our site, as well as any related services, sales, marketing, or events.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on our site, express an interest in obtaining information about us or our products and services, participate in activities on our online platform, or otherwise contact us. The types of personal information we may collect include:
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Personal Identification Information: Name, address, email address, phone number.
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Financial Information: Credit card details, banking information, or other payment information, which we use to process payments when you purchase our products or services. This information is processed by our payment processors, and we do not directly store your complete payment details.
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Demographic and Profile Data: Age, gender, interests, preferences, feedback, and survey responses.
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Usage Data: Information about how you use our online platform, including your browsing history, search queries, and interactions with our services.
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Technical Data: IP address, browser type, operating system, access times, and referring website addresses.
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Shipping Information: Address and contact information for shipping purposes.
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Communications Data: Records of your communications with us, including emails, chat logs, and customer service inquiries.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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Providing and Managing Our Services: To operate our site, process transactions, fulfill orders, manage accounts, and provide customer support.
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Personalizing Your Experience: To personalize your experience on our online platform, recommend products and services, and tailor content to your interests.
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Improving Our Services: To analyze usage patterns, identify areas for improvement, and develop new products and services.
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Marketing and Communication: To send you promotional emails, newsletters, and other marketing communications about our products, services, and events, where permitted by applicable law. You can opt-out of receiving these communications at any time.
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Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes.
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Protecting Our Rights: To detect, investigate, and prevent fraud, security breaches, and other potentially harmful activities.
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Artist Collaboration Projects: To facilitate communication and collaboration on relevant projects.
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Custom Figurine Commissions: To manage and fulfill custom orders.
3. Sharing Your Information
We may share your information with the following categories of recipients:
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Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
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Shipping and Logistics Partners: To facilitate the delivery of your orders.
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Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
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Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety.
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Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
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Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, we may transfer your information to the acquiring entity.
4. Legal Basis for Processing
Our legal basis for processing your personal information depends on the specific context in which we collect it. We typically process your information on one or more of the following grounds:
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Contractual Necessity: Processing is necessary to perform a contract with you, such as fulfilling your order.
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Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, personalizing your experience, and marketing our products. We carefully balance our legitimate interests against your privacy rights.
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Consent: You have given us your consent to process your personal information for a specific purpose, such as sending you marketing emails. You have the right to withdraw your consent at any time.
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Legal Obligation: Processing is necessary to comply with a legal obligation, such as responding to a court order.
5. Data Security
We have implemented appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, firewalls, access controls, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
7. Your Rights
You have certain rights regarding your personal information, subject to applicable law. These rights may include:
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Access: You have the right to access the personal information we hold about you.
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Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
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Erasure: You have the right to request that we delete your personal information.
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Restriction of Processing: You have the right to restrict the processing of your personal information.
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Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
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Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
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Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
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Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your privacy rights.
To exercise these rights, please contact us using the contact information provided below.
8. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities on our online platform. Cookies are small text files that are stored on your device when you visit our site. We use cookies for various purposes, including:
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Essential Cookies: These cookies are necessary for the operation of our online platform and enable you to access certain features.
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Performance Cookies: These cookies collect information about how you use our services, such as which pages you visit and how long you spend on each page. We use this information to improve our services.
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Functionality Cookies: These cookies allow our online platform to remember your preferences, such as your language settings and login information.
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Advertising Cookies: These cookies are used to deliver personalized advertisements that are relevant to your interests.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our online platform.
9. Third-Party Websites
Our online platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal information.
10. Children's Privacy
Our online platform is not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date above. Your continued use of our services after the posting of changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Ansungjae Art & Collectibles Ltd.
27 Sejong-daero, 3rd Floor, Jung-gu, Seoul, Seoul, 04522
South Korea